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More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
Located at the heart of the sophisticated Benalmádena marina.
It has 2 large bedrooms and 1 bathroom with luxurious decor throughout,
The dining room terrace offers ever-changing views of the port where you can observe the boats and wildlife passing by each day. These are some of the best possible views of the region in an exclusive environment.
There is a large rooftop pool that is exclusively reserved for guests and residents of the islands (We inform all our guests that due to local water usage restrictions, the pool will be closed during 2024, this information being updated as of March 27, 2024).
No complaints will be accepted for pool schedules and any access restrictions, which must be respected at all times.
To ensure and expedite the check-in process, guests are required to provide an image of their ID and a selfie, which will be processed in accordance with the applicable GDPR regulations. The ID and selfie images will be deleted the day after arrival. All guests must be registered to comply with local legislation. You will have received a message with a secure link, one week before your arrival, to register online securely. If you have not received it, please let us know as soon as possible. Thank you in advance.
With the entry into force of Royal Decree 933/2021, which establishes the new traveler data registry approved by the Ministry of the Interior and nationwide, as of December 2, 2024, we are obliged to inform you that we are legally required to request the following information from all our guests:
- Name
- First name
- Middle name
- Gender
- ID number
- Document support number
- Document type (DNI, passport, TIE)
- Nationality
- Date of birth
- Usual place of residence (full address, city and country)
- Landline phone
- Mobile phone
- Email
- Number of travelers
- Relationship between travelers (in case one of them is a minor)
In addition to personal data, our government also requires us to inform and send the following data regarding the transaction to the authorities:
- Contract: reference number, date and signature
- Contract execution: check-in and check-out dates and times
- Property: full address, number of rooms and internet connection (yes/no)
- Payment: type (cash, credit card, payment platform, bank transfer, etc.), payment method identification (card type and number, bank account IBAN, mobile payment solution, others), payment method holder, card expiration date and payment date.
We regret the inconvenience caused to all our guests and ask for your understanding that this is not the company's decision, but we are obliged to refuse entry to our apartments to any guest who does not wish to provide the requested data.
OPEN POOL SUMMER SEASON 2024 15/06/24 - 30/09/24
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