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More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
Part of our special collection, this spectacular sea-view apartment includes a dining terrace, 5 swimming pools, a water park, and a restaurant. Located in our Benal Beach Complex (beachfront) Clean and bright throughout with impressive views over the Mediterranean.
This recently modernised apartment will accommodate 4 people, with spectacular views of our beautiful Bil Bil castle and beach views.
WE INCLUDE FREE:
*100 MB fibre WIFI
*Television
*Free access to all facilities throughout the stay, 5 pools, slides, etc...
Fully equipped kitchen with cooking utensils.
*Toaster, microwave, coffee maker, fridge
*Spacious and comfortable Queen Size bed
*Double sofa bed
*Air conditioning
*Washing machine
The living room is beautifully decorated and has a large 4-seater sofa bed. From the living room, we can access the terrace where we can enjoy the views of this wonderful apartment.
Located at the front of this apartment is its spacious air-conditioned bedroom, where you will wake up to enjoy those impressive views and access to the terrace.
A few steps from the bedroom is a spacious and recently modernised clean bathroom.
Full access to common areas such as 5 pools with slides, gardens, sun loungers (additional charge), bar, pool bar, restaurant, games room, etc.
The building has lifts.
Full access to common areas such as 5 pools with slides, gardens, sun loungers (payable), bar, pool bar, restaurant, games room, etc. There is also a supermarket located on the ground floor open Monday to Sunday.
POOLS: Only one pool will remain open during the winter season. For maintenance, it will alternate between the large pool (unheated) and the mermaid pool (heated to 23°)
Pool and slide opening hours may vary depending on the season and do not depend on Benalcoast Properties, and we cannot accept claims for this reason or for pool closures.
PARKING: Parking spaces subject to availability.
Community satellite television, subject to community signal - we are not responsible for signal loss.
Gym in the building, with supplement, paid directly at the gym.
Tourist options in Benalmádena:
- Benalmádena Sea Life Aquarium: Located in the Benalmádena marina, it is a shark conservation and protection centre inaugurated in 1995. The Sea Life brand belongs to the Merlin Entertainment group, which manages more than twenty aquariums in Europe.
- Selwo Marina Dolphinarium and Penguin Park: Park that houses the only Dolphinarium and Ice Penguin Park in Andalusia.
It is 1.3 km from the Arroyo de la Miel train station to Benalbeach: The Atenas gym is in the complex with daily and weekly rates that you can consult directly with them. Taxi and bus stops are located at the entrance of the complex.
***IMPORTANT NOTICE***
To guarantee and accelerate the registration process, tourists are asked to provide an image of their identity document and a selfie, which will be processed in accordance with current GDPR regulations. Identity document images and selfies will be deleted the day after arrival. All customers must register to comply with local legislation. You will receive a message with a secure link, a week before your arrival, to register securely online. If you have not received it, please inform us as soon as possible. Thank you in advance.
In order to ensure the safety and care of our services, we do not require a refundable guarantee deposit. However, we request a credit card number to cover potential damages, with a maximum amount of up to €200. This measure allows us to offer you a calm and worry-free experience.
This spacious apartment, which is part of our Garden collection, is new for 2021 and features a large dining terrace, 5 pools, a spectacular Mediterranean garden, and sea views. Located on the first floor of the popular Benal Beach complex (beachfront). It is clean and bright overall and offers impressive Mediterranean views.
Recently modernized in 2023, this apartment can comfortably accommodate up to 3 people and is complemented by a southeast-facing terrace that offers the best views of Benalmádena beach. Here you can enjoy breakfast in the morning sun while enjoying the spectacular coastal views.
WE INCLUDE FOR FREE:
Fiber WiFi of 100 Mb
Smart TV with multiple channels
Free access to facilities throughout the stay, 5 pools, slides, parking, game room, pool bar, etc.
Fully equipped kitchen with cooking utensils
Toaster, microwave, dishwasher, refrigerator, freezer
Comfortable bed 190 cm x 180 cm.
Double sofa bed
Additional pillows and bedding
Towels
Shampoo and shower gel
Air conditioning and ceiling fan
Washing machine
Cleaning products
In the front part of the kitchen is its spacious living room open to the exterior, flooded with natural light through the large doors that lead to the private terrace. The living room is beautifully decorated and features a large 3-seater sofa, air conditioning, and a comfortable double sofa bed.
Spacious private terrace to enjoy at any time of the day, where you will find a comfortable outdoor dining area for 3 people. Here you can admire the spectacular views of the Mediterranean and the gardens.
At the front of this apartment is its spacious bedroom with a large double bed, where you will wake up to enjoy this impressive view. A large double wardrobe and access to its terrace.
Right next to the room is a large bathroom recently modernized, clean, bright, and with a spacious Italian shower with plenty of space for toiletries, etc.
You will also have full access to common areas such as the 5 pools with slides, gardens, private parking, sun loungers (with supplement), the bar, pool bar, restaurant, game room, etc. There is also a supermarket located on the ground floor open 7 days a week.
The building has elevators.
***IMPORTANT NOTICE***
To ensure and accelerate the registration process, tourists are asked to provide an image of their identification document and a selfie, which will be processed in accordance with current GDPR regulations. Identity document images and selfies will be deleted the day after arrival. All customers must register to comply with local legislation. You will receive a message with a secure link, one week before your arrival, to register safely online. If you have not received it, please inform us as soon as possible. Thank you in advance.
In order to ensure the safety and care of our services, we do not require a refundable security deposit. However, we request a credit card number to cover potential damages, with a maximum amount of up to 200€. This measure allows us to offer you a peaceful and worry-free experience.
Charming renovated apartment decorated with great taste, ideal for spending your best summer holidays, with good views and located in one of the best tourist areas of Benalmádena.
Living room with 1 sofa bed. Spacious 1 bedroom apartment with bathroom, fully equipped kitchen, TV, large and sunny terrace with views of the sea, the Bil-Bil castle and the promenade. The kitchen includes: ceramic hob, fridge, dishwasher, washing machine, microwave, electric water heater, toaster, etc. Bed linen (bed linen and towels) is included. Lift in the complex. The best orientation!
Newly modernised in 2021, this apartment can comfortably accommodate 2 adults and 2 children and is complemented by a southeast-facing terrace that has the most impressive views of Benalmádena beach. You can enjoy the afternoon sun while taking in the spectacular views of the coast.
WE INCLUDE FOR FREE......
100 MB fibre WIFI
Smart TV
Free facilities pass for the entire stay, 5 pools, slides, parking, games room, pool bar, etc...
Fully equipped kitchen with cooking utensils.
Toaster, Microwave, Dishwasher, Fridge, Freezer
Large and comfortable bed plus sofa bed
Extra pillows and bedding
Towels
Shampoo and shower gel
Air conditioning and ceiling fan
Washing machine
Cleaning products
At the front of the kitchen is your large open-plan living room that is filled with light from the large doors leading to the private terrace. The living room is beautifully decorated and has a large 3-seater sofa, air conditioning and a comfortable sofa bed.
Large private terrace to enjoy at any time of the day where you will find a comfortable outdoor dining area for 4 people. Here you can enjoy spectacular views of the Mediterranean.
Located at the front of this apartment is your spacious bedroom where you wake up to enjoy those impressive views. A large wardrobe, and access to your terrace.
Just a few steps from the bedroom is a recently modernised large bathroom that is clean, bright and has a large glass-enclosed shower with plenty of space for your toiletries, etc.
You will also have full access to the communal areas such as the 5 pools with slides, gardens, private parking, sunbeds (additional charge), bar, pool bar, restaurant, games room, etc.
The building has lifts.
Full access to the communal areas such as the 5 pools with slides, gardens, sunbeds (paid), bar, pool bar, restaurant, games room, etc. There is also a supermarket located on the ground floor open from Monday to Sunday.
POOLS: Only one pool will remain open during the winter season. For maintenance, it will vary between the large pool (unheated) and the mermaid pool (heated to 23°)
The opening hours of the pools and slides may vary according to the season and do not depend on Benalcoast Properties, nor can we accept claims for this reason or for the closure of pools.
PARKING: Parking space subject to availability.
Community satellite TV, subject to community signal - we are not responsible for signal loss.
Gym in the building, with a supplement, paid directly at the gym.
To visit in Benalmádena:
- Benalmádena Sea Life Aquarium - Located in the Benalmádena marina,
***IMPORTANT NOTICE***
To ensure and expedite the check-in process, tourists are required to provide an image of their ID and a selfie, which will be processed in accordance with current GDPR regulations. Images of IDs and selfies will be deleted the day after arrival. All guests must be registered to comply with local laws. You will have received a message with a secure link, one week before your arrival, to securely register online. If you have not received it, please let us know as soon as possible. Thank you in advance.
With the entry into force of Royal Decree 933/2021, which establishes the new traveler data registry approved by the Ministry of the Interior and at the national level, as of December 2, 2024, we are forced to inform you that we are required by law to request the following information from all our customers (including minors/babies):
- Name
- First name
- Second name
- Sex
- Identity document number
- Document support number
- Type of document (DNI, passport, TIE)
- Nationality
- Date of birth
- Place of habitual residence (full address, city and country)
- Landline
- Mobile phone
- Email
- Number of travelers
- Relationship between travelers (in case one of them is a minor)
In addition to personal data, our government also requires us to report and send to the authorities the following data related to the transaction:
- Contract: reference number, date and signature
- Execution of the contract: date and check-in time and check-out date and time
- Property: full address, number of rooms and internet connection (yes/no)
- Payment: type (cash, credit card, payment platform, transfer, etc.), payment method identification (card type and number, bank account IBAN, mobile payment solution, other), payment method holder, card expiration date and payment date.
We regret the inconvenience caused to all our customers and ask them to understand that it is not the company's decision, but we are obliged to deny entry to our apartments to any customer who does not wish to provide the requested data.